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Date: Nov, 7 2024
Adoray Home Health is thrilled to announce that we have been awarded a 5-star rating in patient satisfaction surveys—a remarkable achievement that reflects our unwavering dedication to quality, compassionate care in the five counties we serve across Western Wisconsin. This top-tier rating, based on surveys completed by patients and their families, underscores our commitment to delivering a truly exceptional home health care experience.
The survey, which asks patients about their care experience and whether they would recommend our agency to others, is part of a larger initiative by the Centers for Medicare & Medicaid Services (CMS) to provide transparency in health care quality through its 5-star rating system. These ratings can be found on the Medicare Care Compare website, allowing patients and families to make informed choices when selecting a home health agency.
Adoray’s Executive Director, Christa Walz, expressed her pride in the team’s accomplishment “earning a 5-star rating is a testament to the exceptional care and dedication of our team at Adoray. For 29 years, we have been deeply committed to providing the highest level of quality and compassionate care to those we serve. This rating reflects our passion for meeting the needs of our community with professionalism, respect, and heart. We are honored to be recognized in this way and will continue to strive for excellence in the years to come.”
Why Quality Ratings Matter in Choosing a Home Health Agency
When seeking home health services, quality ratings are a vital resource for patients and families. The CMS star rating system provides insights into both clinical care quality and patient satisfaction, making it easier to compare providers. While a high rating, like Adoray’s 5 stars, indicates outstanding patient experience, agencies with fewer stars can still offer valuable and effective care. In some cases, an agency may not have a rating simply because there weren’t enough surveys completed.
Adoray’s 5-star rating distinguishes us among providers, highlighting our commitment to creating a positive, supportive environment for our patients and families. But ratings are just one piece of the decision-making puzzle; it’s equally important to consider the full range of services, specialties, and values each agency brings to the table.
When evaluating home health agencies, we encourage patients to explore resources like Care Compare to view and compare quality ratings and other critical information to find the best fit for their unique needs.
We extend our heartfelt thanks to our patients and their families for trusting Adoray with their care, and we look forward to continuing to serve our community with compassion in action and integrity in care.
